{"id":9310,"date":"2025-06-25T13:17:08","date_gmt":"2025-06-25T11:17:08","guid":{"rendered":"https:\/\/smart-arbeitsrecht.de\/?page_id=9310"},"modified":"2025-07-02T12:00:04","modified_gmt":"2025-07-02T10:00:04","slug":"agg-entschaedigung-wegen-diskriminierung","status":"publish","type":"page","link":"https:\/\/smart-arbeitsrecht.de\/en\/agg-entschaedigung-wegen-diskriminierung\/","title":{"rendered":"AGG compensation for discrimination: Client rejects female advisor"},"content":{"rendered":"<p>A company was ordered to pay compensation under the AGG (General Equal Treatment Act) because a customer refused to work with a female employee because of her gender. The Baden-W\u00fcrttemberg State Labor Court deemed this unlawful discrimination based on gender and awarded the affected employee compensation. Learn more about the background to the ruling now!<\/p>\n\n\n\n<div class=\"container p-6 my-5 mx-auto border border-cta\">\n  <div class=\"flex flex-col sm:flex-row sm:items-center items-start mx-auto\">\n    <p class=\"flex-grow sm:pr-16 text-2xl font-medium title-font text-gray-500 sm:no-outer-space\">Have you been discriminated against at work? We can help you.<\/p><a class=\"btn-cta whitespace-nowrap no-outer-space\" href=\"\/en\/anwalt-kuendigung-arbeitsrecht\/\" target=\"_blank\" rel=\"noopener\">Yes, I need an employment lawyer<\/a>\n  <\/div>\n<\/div>\n\n\n\n<div class=\"toc\">\n<h3>Table of contents<\/h3>\n<ol>\n<li><a href=\"#agg_entsch\u00e4digung_zugesprochen\">AGG compensation awarded: Client prefers male consultant \u2013 company liable<\/a><\/li>\n<li><a href=\"#agg_entsch\u00e4digung\">AGG compensation: Architect receives compensation for discrimination by construction company<\/a><\/li>\n<li><a href=\"#diskriminierung\">Discrimination in employment? We enforce your rights.<\/a><\/li>\n<\/ol>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"agg_entsch\u00e4digung_zugesprochen\"><strong>AGG compensation awarded: Client prefers male consultant \u2013 company liable<\/strong><\/h2>\n\n\n\n<p>An employee received compensation under the General Equal Treatment Act (AGG) because a female customer explicitly refused her advice \u2013 solely on the basis of her gender. Instead, the customer requested a male contact person. The Baden-W\u00fcrttemberg State Labor Court considered this unlawful gender-based discrimination and ordered the company to pay the compensation.<\/p>\n\n\n\n<p>Find out here what consequences companies should draw from the ruling!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"agg_entsch\u00e4digung\"><strong>AGG compensation: Architect receives compensation for discrimination by construction company<\/strong><\/h2>\n\n\n\n<p>An architect working in the sales department of a construction company was assigned to a prospective client through an internal support system. However, the prospective client declined to work with the architect, as she did not want a female consultant, and instead contacted the company&#039;s regional manager directly. The manager decided to take over the client&#039;s support himself and excluded the architect from the project.<\/p>\n\n\n\n<p>Despite the exclusion, the architect filed an appeal and attempted to contact the prospective builder again, but this was unsuccessful. The prospective builder reiterated her desire for a male consultant and stated that she had a &quot;bad feeling&quot; after the conversation with the architect. Although she regretted her original wording, she maintained her preference for a male consultant. As a result, the architect was permanently excluded from the service and thus also forfeited any potential commission.<\/p>\n\n\n\n<p>In response to what she considered gender-based discrimination, the architect demanded compensation of \u20ac84,300 under the General Equal Treatment Act (AGG). However, the Freiburg Labor Court dismissed the claim. In contrast, the Baden-W\u00fcrttemberg State Labor Court ruled (judgment of November 20, 2024, case number 10 Sa 13\/24) that the architect was indeed disadvantaged by the withdrawal of jurisdiction and awarded her compensation of \u20ac1,500. The court found that the construction company should have fulfilled its duty of protection under labor law toward the architect. It was unjustified to comply with the prospective builder&#039;s discriminatory wishes without emphasizing the architect&#039;s qualifications and further seeking clarification.<\/p>\n\n\n\n<p>The ruling demonstrates that employers have a duty to protect their employees from discrimination by third parties, such as customers. Failure to comply with this duty can be considered direct discrimination, leading to claims for compensation. The ruling is not yet final, as an appeal to the Federal Labor Court has been granted.<\/p>\n\n\n\n<p>The conclusion of this case is that employers cannot ignore discriminatory statements or customer requests. They have a duty to take proactive action to protect their employees and avoid discrimination, as failure to do so could lead to legal consequences.<\/p>\n\n\n\n<div class=\"wp-block-columns cta-2 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"779\" height=\"605\" src=\"https:\/\/smart-arbeitsrecht.de\/wp-content\/uploads\/2025\/07\/Raphael_Lugowski_Hamza_Guelbas_Anwaelte.webp\" alt=\"\" class=\"wp-image-9489\" srcset=\"https:\/\/smart-arbeitsrecht.de\/wp-content\/uploads\/2025\/07\/Raphael_Lugowski_Hamza_Guelbas_Anwaelte.webp 779w, https:\/\/smart-arbeitsrecht.de\/wp-content\/uploads\/2025\/07\/Raphael_Lugowski_Hamza_Guelbas_Anwaelte-300x233.webp 300w, https:\/\/smart-arbeitsrecht.de\/wp-content\/uploads\/2025\/07\/Raphael_Lugowski_Hamza_Guelbas_Anwaelte-768x596.webp 768w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h2 class=\"wp-block-heading has-text-align-left has-medium-font-size\"><strong><strong>Discrimination in employment? We enforce your rights.<\/strong><\/strong><\/h2>\n\n\n\n<p>Whether you&#039;re an employer or an employee, discrimination in the workplace isn&#039;t a marginal issue, but a serious violation of the General Equal Treatment Act (AGG). We support you in consistently enforcing your rights or, as an employer, establishing preventative protective measures. With legally sound advice, customized strategies, and dedicated representation, we ensure fair, discrimination-free working conditions. Trust in our expertise in labor law\u2014we&#039;re on your side.<\/p>\n\n\n\n<div class=\"buttons-block flex flex-wrap justify-center mt-12\"> <a class=\"btn-cta mr-0 sm:mr-3 text-dark\" href=\"tel:+4940524717830\"> <i class=\"fa fa-phone mr-2\"><\/i> Call now <\/a> <a class=\"btn-cta mr-0 sm:mr-3 text-dark\" href=\"\/en\/kontakt\/\"> <i class=\"fa fa-envelope mr-2\"><\/i> Free initial assessment<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>A company was ordered to pay compensation under the AGG because a customer refused to work with a female employee because of her gender....<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9310","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AGG-Entsch\u00e4digung wegen Diskriminierung: Kundin lehnt weibliche Beraterin ab | Smart-Arbeitsrecht<\/title>\n<meta name=\"description\" content=\"AGG-Entsch\u00e4digung wegen Diskriminierung - 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